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Receipt Printers: How are they different?
Types of Printers
There are basically three types of receipt printers: Thermal printers, Dot-Matrix Impact printers, and Hybrid printers that have both thermal and impact features.
Thermal Printer: prints using a combination of a heat-producing printhead and thermal paper. Thermal paper typically has a white top layer, a black middle layer, and a white bottom layer. The thermal printhead produces heat that burns through the top layer of white paper to expose the black beneath — this is what produces “print.” Because of this process, thermal printers typically print faster than impact printers. Thermal printers can print multiple copies of a receipt sequentially. Thermal printers generally print from 4 inches to 9 inches per second.
Dot-Matrix Impact Printer:prints onto regular paper rolls using an ink ribbon. The printhead strikes through the ribbon onto the paper to produce print. Impact printers can be used to make multiple copies of a receipt by using multi-layered paper rolls (e.g., a white and yellow copy). Impact printers can also be used to endorse checks, print on multi-layered forms, and print on any other standard paper (slip printers). Impact printers generally print from 2.5 lines per second to 7 lines per second.
Hybrid Printer: has thermal capabilities. It prints thermal receipts as well as direct thermal labels from the same printer
Printer Connections
Printers can be attached to the computer or POS system using a parallel (LPT) port, serial (COM) port or USB port. Printers can also be attached to a network as LAN (network) printers or WiFi printers, Bluetooth and used as shared devices. Always check with your software manufacturer to see what they recommend for connections before you purchase to avoid delays and returns. Not all software is compatible with USB or network connection printers.
What paper can I use in my receipt printer? Where can I get the paper?
There are, predominantly, two types of receipt printers: Thermal and Impact. (You will occasionally find other sorts of receipt printers, like Ithaca POSjet series, but these are quite uncommon.) Each of these types functions with different technology. Impact printers are what you might have known in the past as “dot matrix” printers — they are loud, and they work by pressing against a ribbon, imprinting ink physically onto the page. Conversely, thermal printers work by applying heat to a sort of paper which is impregnated with heat-responsive chemicals — in short, ink appears when the paper gets hot.
What does this mean when you’re looking for paper? If you have a thermal printer, you need to purchase thermal paper. Thermal paper is a bit more expensive than standard receipt paper, but, remember, the printers are quieter, and you don’t have to buy ribbons.
You can purchase paper at significant savings in bulk from ESYPOS, too!
Can I change margins or font size on my ESPOS Printers
Please download the latest printer driver from the ESY Support Site Margins and font sizes are controlled by the POS application that prints the receipts. Please contact the POS company
For web based POS applications check the guide for browser settings before contacting the POS company.
Which paper can I use for my printer?
For information about paper available for your region, please contact the sales personal located in your territory.
What can I do when my thermal printer is printing light?Accumulation of paper dust and dirt may cause the printer not to print correctly. Please remove the blackened paper dust from the thermal head surface.
Refer to the Maintenance section or Periodical Cleaning section on the user’s manual for details on how to clean the thermal head.
User manuals are available for free download at the ESY Support Site.
How do I open a cash drawer on Windows computer for the ESYPOS Printers?
- Right Click on ESYPOS Thermal Printer
- Click on Printing Preferences
- Click on Paper/Quality
- Click On Media, Select Cash Drawer #1+#2 After or Before Printing
- Click Apply then OK
Supported Printers: Thermal, Impact PrintersSupported Interfaces: Ethernet, USB, Serial, Parallel and Bluetooth
Supported Environments: Windows10(x32 bit/x64bit), Windows8.1(x32 bit/x64bit), 8(x32 bit/x64bit), 7(x32 bit/x64bit), Vista(x32 bit/x64bit)
How can I release a locked cutter?
If the auto cutter locks up, restart the printer by turning the power switch off and then back on. A typical locked cutter will be restored when you restart the printer.
If restarting the printer does not release the locked cutter, you can release it manually.
Please refer to the “Releasing the Cutter Lock” section or “Troubleshooting – Cutter Lock” section on the user’s manual for details on how to release a locked cutter.
How long is the warranty on my printer?
Warranty is varied as per the printer model.
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1.Can the Windows OS be loaded In ESP5313?
No, it comes only with the Android OS.
2.Can we upgrade Android OS to its latest version?
Yes, it can be upgraded only through the ESY authorized service representative, subject to availability of the OS
3.Is Android OS covered under the warranty?
Yes, only the Android OS is be covered under the warranty, not any other application installed by the user
4.Can we use ESP5313 only as a Label Printer?
Yes, you can use it as a DIRECT THERMAL LABEL PRINTER.
5.Can we connect another printer to ESP5313?
Yes, you can connect it to a USB, WI-FI, ETHERNET, BLUETOOTH External Printer. -
Question: What type of printer does the CRLX / CRL6X system use?
Answer: ESYAclas Cash Register uses a heavy-duty thermal printer.
Question: What size of paper rolls does the CRLX / CRL6X use?
Answer: The CRLX / CRL6X printer uses 55 mm thermal paper rolls.
Question: What type of ink ribbon does the CRLX / CRL6X electronic cash register use?
Answer: The CRLX / CRL6X does not use any ink ribbon
Question: Can the CRLX / CRL6X register interface to a computer?
Answer: The CRLX / CRL6X does interface to a PC for data download and upload only. There is one software package available to use PC Software v2.024
Question: Is this Cash Register easy to program?
Answer: Yes, because the CRLX / CRL6X has a multi-line LCD display that will lead you through many functions. Rather in programming or reporting you will have a menu to lead you step-by-step. Please keep in mind this is a high-end cash register with many functions and features that can still be complex to set up, whether you are being lead through or not.
Question: Is this Cash Register for the Do-It-Yourself (DIY)?
Answer: Yes, as mentioned above, the LCD display helps a great deal when programming. Do keep in mind this machine has many sophisticated features. If you give yourself enough time for
trial and error and you are willing to pay for help should you need it, this is a good DIY machine. We have many customers who require little to no help setting up a ESYAclas CRLX / CRL6X systemQuestion: What type of store is this machine suitable for?
Answer: This model ESYAclas Cash Register is a great machine for high volume c-stores, small to medium grocery stores, gift shops or any type of busy retail store.
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EBS – 333 Question: What are the decode capabilities of EBS333? Answer: The decode capabilities of EBS333 are as follows: UPC/EAN, UPC/EAN with supplemental, UCC/EAN, JAN 8 & 12 , Code 39 , Code 39 Full ASCII , Code 39 Trioptic , Codabar (NW7), Interleaved 2 of 5 , Discrete 2 of 5 , Code 128 , Coupon Code , Bookland EAN , IATA and RSS Question: Can the EBS333 scan MaxiCode? Answer: The EBS333 cannot read MaxiCode. MaxiCode is a 2 dimensional (2D) symbology. The EBS333 can only scan 1D symbologies. Question: Does the EBS333 read 2D bar codes? Answer: The EBS333 will decode only one dimensional (1D) bar codes. It does not have the ability to decode two dimensional (2D) bar codes. Question: What Is the Maximum Distance an EBS333 can scan a bar code from? Answer: The EBS333 decode zone varies upon the mil size of the bar code being scanned. Question: Is the EBS333 compatible with Windows NT? Answer: EBS333 is compatible with Windows NT Question: Can the EBS333 be connected to USB? Answer: The EBS333 scanner has the capability to be connected to a host as a USB device and functions as a USB barcode scanner with the correct cables. Question: Can an EBS333 be programmed to scan continuously without pressing the trigger? Answer: The EBS333 can be used without squeezing the trigger or placing it Question: How do I set the laser on time for the EBS333? Answer: The Laser on Time parameter sets the maximum amount of time that decode processing continues during a scan attempt. It is programmable in 0.1 second increments from 0.5 to 9.9 seconds. The default laser on time is 3.0 seconds. Programming the laser on time parameter is done by scanning bar codes, which can be found in the product reference guide. Question: How can I disable the beep on the EBS333? Answer: To prevent the EBS333 from beeping once after a good decode, the “Do not Beep after Good Decode” programming bar code must be scanned from the product reference guide. Question: How Can I Enable the beep on the EBS333? Answer: If the decode beep function has been disabled on the EBS333, scan the the “Beep after Good Decode” programing bar code from the product reference guide. Question: How Is an EBS333 Configured for communication to a ESY cash register? Answer: To configure the EBS333 for communication to a ESY cash register, just use the PS/2 to USB convertor and start using it. Question: How do I enable the EBS333 to send a tab Key suffix after each scan? Answer: To enable the EBS333 to send a suffix of the Tab Key after each bar code scan a series of programming bar codes must be scanned. Question: Can the EBS333 read a PDF417 bar code? Answer: The EBS333 cannot read the PDF417 symbology. The scanner is only able to read one dimensional (1D), linear symbologies. Question: In what format does the EBS333 send its data? Answer: The EBS333 is a decoded scanner, which sends all data serially, in ASCII format. Question: How do I setup an EBS333 to read I 2 of 5 length within range? Answer: The I 2 of 5 length within range option allows you to decode I 2 of 5 bar codes whose number of characters falls between a set minimum and maximum value. The I 2 of 5 length within range option can be set by scanning a series of programming bar codes, available in the product reference guide Question: How do I program the EBS333 not to send the EAN-13 check digit? Answer: The EAN-13 check digit is the last character of an EAN-13 bar code. The EBS333 can be programmed not to send the check digit of an EAN-13 bar code. Programming the EBS333 to eliminate the check digit requires an Advanced Data Formatting (ADF) rule, which can be found in the product reference guide. Question: How do I program the EBS333 to not send a suffix after each bar code scan? Answer: To program the EBS333 to remove the suffix that it is sending after each bar code scan, a series of programming bar codes must be scanned. Question: How do I program the EBS333 to convert all alpha data to upper case when connected via USB? Answer: The EBS333 connected via USB will transfer data as keystrokes. The case of the alpha characters will be read as it is in the bar code, but may be affected by the caps lock key on the keyboard. To have all alpha data sent as capitals, regardless of the case the data is encoded or the caps lock key state, scan the convert all to upper case programming bar code, or check the product reference guide. Question: How do I enable the EBS333 to ignore the state of the USB caps lock key? Answer: The EBS333’s data is changed by the state of the USB caps lock key when connecting into the USB port. The override caps lock key programming bar code must be scanned to program the EBS333 to ignore or override the caps lock key. Question: How do I change the beeper volume on the EBS333? Answer: EBS333 beeper volume can be changed to low, medium or high by scanning the appropriate bar code, found in the product reference guide. Question: Can the EBS333 scan bar codes off of a mobile phone screen? Answer: The EBS333 cannot read bar codes that display on a mobile phone screen. A digital scanner must be used to read bar codes from a screen. For example, the EBS3312 can read bar codes from a mobile device. EBS – 3312 Question: What is the cost of a scanner that will read 2D barcodes? Answer: Between `9000/- and `20000 depending on the application. Factors include:
Tethered, Cordless or portable reader
Density of the codes
Method of printingQuestion: Can the 2D scanner read my 1D linear codes also? Answer: Yes, these imager readers will read almost all linear codes as well Question: My current scanner will not read the barcode which may be a 2D barcode. Do I need a special scanner? Answer: . Laser or linear image scanners will not read 2D code with a minor exception.
2D barcodes require an area imager technology scanner for reading. Some 1D scanners may read 2D stacked codes like PDF 417. Look at pictures of the codes below to identify your code.PDF417 QR AZTEC Datamatrix 1234567890 
Linear 2D Question: . Do you have the software I can load to enter the scanned information? Answer: No software utilities are required. The scanner output emulates a keyboard and is independent of the operating system and application Question: Can the scanner plug in to my PDA or phone? Answer: . These portable devices cannot supply enough power to run the scanner. We have rechargeable powered Bluetooth scanners that pair with apple, android and windows operating system devices. Question: Will the scanners read the PDF417 code on the driver’s license? Answer: Yes, and there is autility which will parse the multiple fields in the code for all the states. Question: I have heard the term 3D barcodes, what are they? Answer: There are no 3D codes at present. People who refer to 3D usually mean 2D barcodes as they have mixed up the terms. Question: What is the advantage 2D barcodes have over linear or 1D barcodes? Answer: 2D barcodes offer the ability to encode more characters in a smaller space. In a 1D code, the length grows as more characters are added. There is a practical limit to the length of a linear barcode based on the field of view of the barcode scanner. This limitation could be 25 characters depending on the barcode type and print density. By comparison, a 2D data matrix barcode 0.25” x 0.25” can hold 50 characters or more. Wireless Scanners Question: What Are the Decode Capabilities of the ESYPOS WIRELESS SCANNER? Answer: The decode capabilities of the ESYPOS WIRELESS SCANNER are as follows: UPC/EAN, UPC/EAN with supplemental, UCC/EAN, JAN 8 & 12, Code 39, Code 39 Full ASCII, Code 39 Trioptic, Codabar (NW7), Interleaved 2 of 5, Discrete 2 of 5, Code 128, Coupon Code, Bookland EAN, IATA and RSS Question: Can the ESYPOS WIRELESS SCANNER scan MaxiCode? Answer: The ESYPOS WIRELESS SCANNER cannot read MaxiCode. MaxiCode is a two-dimensional (2D) symbology. The ESYPOS WIRELESS SCANNERS can only scan 1D symbologies. Question: Does the ESYPOS WIRELESS SCANNER read 2D bar codes? Answer: The ESYPOS WIRELESS SCANNER will decode only one-dimensional (1D) bar codes. It does not have the ability to decode two-dimensional (2D) bar codes. Question: What Is the Maximum Distance an ESYPOS WIRELESS SCANNER can scan a bar code from? Answer: The ESYPOS WIRELESS SCANNER decode zone varies upon the mil size of the bar code being scanned. Question: Is the ESYPOS WIRELESS SCANNER compatible with Windows NT? Answer: The ESYPOS WIRELESS SCANNER is compatible with Windows NT Question: Can the ESYPOS WIRELESS SCANNER be connected to a USB? Answer: The ESYPOS WIRELESS SCANNER scanner has the capability to be connected to a host as a USB device and functions as a USB barcode scanner with the correct cables. Question: Can an ESYPOS WIRELESS SCANNER be programmed to scan continuously without pressing the trigger? Answer: The ESYPOS WIRELESS SCANNER can be used without squeezing the trigger or placing it Question: How do I set the laser on time for the ESYPOS WIRELESS SCANNER? Answer: The laser on time parameter sets the maximum amount of time decode processing continues during a scan attempt. It is programmable in 0.1 second increments from 0.5 to 9.9 seconds. The default laser on time is 3.0 seconds. Programming the laser on time parameter is done by scanning bar codes, which can be found in the product reference guide. Question: How can I disable the beep on ESYPOS WIRELESS SCANNERS? Answer: To prevent the ESYPOS WIRELESS SCANNERS from beeping once after a good decode, the “Do not Beep after Good Decode” programming bar code must be scanned from the product reference guide. Question: How can I enable the beep on ESYPOS WIRELESS SCANNERS? Answer: If the decode beep function has been disabled on the ESYPOS WIRELESS SCANNER, scan the “Beep after Good Decode” programing bar code from the product reference guide. Question: How Is theESYPOS WIRELESS SCANNER configured for communication to anESY cash register? Answer: To configure the ESYPOS WIRELESS SCANNER for communication to anESY cash register, just use the PS/2 to USB convertor and start using it. Question: How do I enable the ESYPOS WIRELESS SCANNER to send a tab key suffix after each scan? Answer: To enable the ESYPOS WIRELESS SCANNER to send a suffix of the tab key after each bar code scan, a series of programming bar codes must be scanned. Question: Can the ESYPOS WIRELESS SCANNER read a PDF417 bar code? Answer: The ESYPOS WIRELESS SCANNER cannot read the PDF417 symbology. The scanner is only able to read one-dimensional (1D) linear symbologies. Question: In what format does the ESYPOS WIRELESS SCANNER end its data? Answer: The ESYPOS WIRELESS SCANNER is a decoded scanner, which sends all data serially, in ASCII format. Question: How do I setup theESYPOS WIRELESS SCANNER to read I 2 of 5 length within range? Answer: The I 2 of 5 length within range option allows you to decode I 2 of 5 bar codes whose number of characters fall between a set minimum and maximum value. The I 2 of 5 length within range option can be set by scanning a series of programming bar codes, available in the product reference guide Question: How do I program the ESYPOS WIRELESS SCANNER not to send the EAN-13 check digit? Answer: The EAN-13 check digit is the last character of an EAN-13 bar code. The ESYPOS WIRELESS SCANNERS can be programmed not to send the check digit of an EAN-13 bar code. Programming the ESYPOS WIRELESS SCANNER to eliminate the check digit requires an Advanced Data Formatting (ADF) rule, which can be found in the product reference guide. Question: How Do I Program the ESYPOS WIRELESS SCANNER to not send a suffix after each bar code scan? Answer: To program the ESYPOS WIRELESS SCANNER to remove the suffix that it is sending after each bar code scan, a series of programming bar codes must be scanned. Question: How do I program the ESYPOS WIRELESS SCANNER to convert all alpha Data to upper case when connected via USB? Answer: The ESYPOS WIRELESS SCANNER connected via USB will transfer data as keystrokes. The case of the alpha characters will be read as it is in the bar code, but may be affected by the caps lock key on the keyboard. To have all alpha data sent as capitals, regardless of the case the data is encoded or the caps lock key state, scan the convert all to upper case programming bar code, or check the product reference guide. Question: How do I Enable the ESYPOS WIRELESS SCANNER to ignore the state of the USB caps lock key? Answer: The ESYPOS WIRELESS SCANNER’s data is changed by the state of the USB caps lock key when connecting into the USB port. The override caps lock key programming bar code must be scanned to program the ESYPOS WIRELESS SCANNER to ignore or override the caps lock key. Question: How Do I Change the Beeper Volume on the ESYPOS WIRELESS SCANNER? Answer: ESYPOS WIRELESS SCANNER beeper volume can be changed to low, medium or high by scanning the appropriate bar code, found in the product reference guide. Question: Can the ESYPOS WIRELESS SCANNER scan bar codes off of a mobile phone screen? Answer: The ESYPOS WIRELESS SCANNER cannot read bar codes that display on a mobile phone screen. A digital scanner must be used to read bar codes from a screen. For example, the EBS3312 can read barcodes from a mobile device. Question: Can the ESYPOS WIRELESS SCANNER scan bar codes in inventory mode? Answer: Yes, the ESYPOS WIRELESS SCANNER can scan the bar code in inventory mode. And it can store upto 2 MB Data (Upto 1 Lakh Barcodes*). -
Question: What is the print resolution of the ELP5031T? Answer: It is 203 DPI (Dots Per Inch). 300 DPI can also be made available Question: What is the duty cycle of the ELP5031T? Answer: The ELP5031T is meant for longer runs of labels. Typically, 1-500 labels a day, but could certainly print more depending on size and coverage. Question: What type of labels can the ELP5031T use? Answer: The ELP5031T is a thermal transfer printer. It can print to any heat sensitive media. There are blank labels available in plain paper, thermal papers, wax coated labels, polyester. etc. Contact us for a list of vendors for the blank labels. Question: How fast does the ELP5031T print? Answer: This printer has many speeds depending on quality, coverage and type of material used. This printer is with Ultra High Speed of 6 in/sec [ips]. Question: How does the ELP5031T sense the media? Answer: The ELP5031T has an adjustable mechanical sensor that can detect the gap between labels. The ELP5031T can also detect a black mark on the liner side of the label material, which is useful for circles or custom shapes, but is not necessary for rectangular or square labels. The ELP5031T can also print continuous on rolls of non-die cut material. Question: What size labels can the ELP5031T produce? Answer: The ELP5031T supports printing any size label from 0.78”(w) x 0.39”(h) up to 4.72” (w) x 90” (h).It also supports 120mm wide paper exit for optional for 8.4” industrial grade large rolls. Question: What is the print head life of ELP5031T? Answer: The ELP5031T have the print head life of 50 km. Highest among its range of printers Question: Do we get any free label editing software with this printer? Answer: Yes, you get LabelShop Full Version with free database connectivity. Question: What emulation does ELP5031T use for printing? Answer: The ELP5031T uses TSPL for Label Printing and EPL for Thermal Receipt Printing. ZPL can also be made available.
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